In the past, with other companies we have used, their response time to issues was sometimes days, not hours. With Internos we always get a live person when we call and if they cannot address the issue instantly someone calls back within minutes to address the problem. Many times the fix is done remotely and we are up and running again in just minutes. They monitor our server and many times have told us before we even call them that our server is down or there is a problem with it.
Steel Components, Inc.