Your business and your clients are counting on you to keep systems, data and software up and running even when the worst happens. We’ve talked recently about the difference between a business continuity plan and a disaster recovery plan, and we’ve looked at the types of disasters that could impact your business. Now let’s take a look at the actionable steps you can take to avoid the worst and recover faster from the unavoidable.
No matter where you live, you could be susceptible to everything from hurricanes and tropical storms to earthquakes, forest fires and floods. On top of that, you have day-to-day human error to worry about as well. Whatever the reason, you can’t afford a data disaster.
To keep your business prepared, start with these survival steps:
Disaster Survival Steps
Put your people first – have a plan for handling injuries and providing emergency supplies
Be clear about who will be responsible for what, so that nothing gets missed when things are hectic
Choose a backup system that leverages the cloud, so even if your on-premises backup fails, you’re covered
Make sure you’re regularly using your off-site backup, including all data and applications
Keep vital equipment away from flood-prone basements and first-floor offices, or lift things off of the floor
Be prepared with a relocation spot if your office is completely shut down
Have a communication plan in place for your employees and clients – prepare emails, phone scripts and social media updates in advance to keep everyone aware of what’s happening
Have a plan for routing incoming calls to your relocation spot
Create digital copies of all hard-copy documents proactively so that nothing is permanently lost
Make sure your people are safe and accounted for, attend to their emergencies first
Assess the impact on your business – is one location down, or all of them? Have you lost any hardware or documentation?
Once you’ve recovered your data, choose key leaders to verify the recovery was successful – test network connectivity and make sure users can access resources and applications
Assess your performance – did everything happen according to your plan, or is there something you need to adjust for next time?
Trust the Professionals
These are great steps that can go a long way toward helping keep your business and client data safe, but your disaster recovery plan should be a comprehensive plan that is part of a complete it security strategy. To build it out properly and make sure you’ve got everything covered, let Internos help. Get in touch today to start working through your disaster recovery plan with your trusted IT solutions provider.